Perfect for
What You Get
Simple Terms
Remote only. Covers Mac and PC. Excludes on-site visits and hardware repairs.
90 mins per calendar month. Mon–Fri 9am–5pm. Additional hours at £45/hr.
£45/month payable in advance. Unused hours don't carry forward.
Month-to-month. Cancel with 28 days' written notice.
Coverage
The remote subscription covers a wide range of common Mac and PC issues — all handled remotely, without a site visit needed.
Full support for Apple Mac and Windows PC devices. Whether you're on macOS or Windows, we've got you covered.
App crashes, software errors, slow performance, update issues — we diagnose and resolve software problems quickly.
Setup, configuration, and troubleshooting for Microsoft 365 and Google Workspace — email, calendar, documents and more.
Malware and virus detection and removal. We'll clean your machine and advise on how to stay protected going forward.
Accidentally deleted files or a failing drive? We'll do everything possible to recover your important data remotely.
Remote configuration of network settings, Wi-Fi issues, VPN setup, and cloud or NAS storage connectivity.
Transparency
No legal small print. Just clear, honest terms so you know exactly what you're signing up for.
Remote support only — via phone, email, or secure remote access. Covers Apple Mac and Windows PC. Excludes on-site visits, hardware repairs, and third-party software costs.
90 minutes per calendar month. Mon–Fri 9am–5pm. Additional hours at £45/hr. Priority response for subscribers.
£45/month payable in advance. No refunds for unused hours. Unused hours do not carry forward to the next month.
Month-to-month — no long-term commitment. Either party may cancel with 28 days' written notice.
Expert help on standby for just £45 a month.