How it works
Simple. Secure. Fast.
Industry-standard remote access puts you in complete control at every step.
01
Contact Us
Call or email to describe your issue. We'll advise if remote support is suitable.
02
Install App
We send a small, safe application — takes 60 seconds. Generates a one-time access code.
03
Share the Code
Share the code with us. You can see everything we do and end the session at any time.
04
Issue Resolved
We fix the issue while you watch. Once done, uninstall the app — access is one-time only.
Platforms Supported
Windows (all versions)
macOS (all versions)
iOS & iPadOS
Android
What We Fix Remotely
Software crashes & errors
Slow performance
Virus & malware removal
Email & printer setup
Software installation
Network & connectivity issues
Pricing
Remote Support Pricing
£25
per session
Quick Fix
Up to 30 minutes.
£45
per session
Full Session
Up to 1 hour. Covers most problems.
POA
monthly
Support Package
Pre-purchased blocks or monthly retainers.
// All sessions billed at the end. If your issue takes less time, you only pay for the time used.
Need Help Right Now?
Call us and we can often connect remotely within the hour.